Example of a chat between buyer and seller on Carousell

Buy on Carousell: How to make offer, payment, delivery and exchange feedback

Find out how to chat with sellers and make an offer on Carousell! Also learn about payment, delivery and exchanging feedback. Have you ever realized that shopping online is mostly a one-sided experience? Add item to cart. Checkout and pay. Rinse and repeat routine. But shopping on Carousell is different. Carousell...

Browse Carousell: How to use Categories, Filters and Search Bar

Learn how to browse Carousell using categories, search bar, filters and other useful features! You might be familiar with buying secondhand through online forums. However, forums are not mobile-friendly. Navigation is a nightmare, images take a long time to load. You might even suffer broken links and lose track of how many...
How to stay safe on Carousell

How to Stay Safe while Shopping Online on Carousell

Learn how to assess if the deal is legitimate, make payments safely and ensure smooth delivery or collection. As with shopping in any online marketplace, there are always unforeseen circumstances you have to look out for. The Carousell team takes the safety of our community very seriously. We also have a...

A New Carousell Chat Experience

Over the past 5 years, more than 2 billion messages and chats have been sent within the Carousell community. That’s a lot of conversation going on amongst you guys! At Carousell, we understand how important the Carousell chat experience is in ensuring the success of deals on our platform. The...
making transactions painless

Solving For Payments On The Marketplace

Just last month, we introduced CarouPay, our integrated payment system to all our users in Singapore. For the first time ever, users can now use credit/debit cards and even DBS PayLah! when paying on Carousell. Payment is a topic we’ve been thinking about for the past few years. Carousellers have...

What I Learnt From Using CarouPay For The First Time As A Buyer

Hurrah! CarouPay, our new in-app payment feature is four months old and I am officially a week old as an employee of Carousell.  As the new intern, I was tasked to familiarise myself with CarouPay. And so I did. I'm familiar with how...
Cheap and good guide to aircon servicing in Singapore on Carousell

2020 Affordable and Reliable Guide to… Aircon Servicing in Singapore

Believe it or not, air conditioning was once hailed as one of the most important inventions of the 20th century. In fact, the aircon is actually one of the very few household appliances that people in Singapore actually care to service frequently since we’re super dependent on cool air...